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Tsylos Park Lodge & Adventures

P.O. Box 2560, Williams Lake,
British Columbia, Canada V2G 4P2
tel: 1.250.483.4368
toll free: 1.800.487.9567
fax: 1.604.677.5621
email: tsylos@tsylos.com

Tsylos Park Lodge Privacy Policy

Last Updated: January 11, 2011

Tsylos Lodge and Adventures Ltd., (DBA. Tsylos Park Lodge or Tsylos) is committed to protecting your privacy.  This statement of Privacy applies to the Tsylos website known as www.tsylos.com website and governs data collection and usage.  By using the Tsylos website, you consent to the data practices described in this statement.

Collection of your Personal Information

Tsylos Park Lodge collects personally identifiable information, such as your e-mail address, name, home and/or work address and/or telephone number. Tsylos Park Lodge also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Tsylos Park Lodge.  This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Tsylos Park Lodge for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Tsylos Park Lodge website.

In the event that you contact us for customer support through the website, we may also request that you provide additional User Information relevant to the support requested by you. Users are under no obligation to provide such information. However, we cannot guarantee that we can provide customer support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to customer support, and/or information drawn from such communications, for statistical and/or reference purposes.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Tsylos Park Lodge public message boards or forums, this information may be collected and used by others. Note: Tsylos Park Lodge does not read your private online communications with others.

Tsylos Park Lodge encourages you to review the privacy statements of websites you choose to link to from Tsylos Park Lodge so that you can understand how those websites collect, use and share your information. Tsylos Park Lodge is not responsible for the privacy statements or other content on websites outside of the Tsylos Park Lodge and Tsylos Park Lodge family of websites or the use of your information by such outside websites.

Use of your Personal Information

Tsylos Park Lodge collects and uses your personal information to operate the Tsylos Park Lodge website and deliver the services you have requested. Tsylos Park Lodge may also use your personally identifiable information to inform you of other products or services available from Tsylos Park Lodge and its affiliates. Tsylos Park Lodge may also contact you via surveys to conduct research about your opinion of current services or of potential new services.

Tsylos Lodge and Adventures Ltd., (DBA Tsylos Park Lodge or Tsylos) does not sell, rent or lease its customer lists to third parties. Tsylos may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Tsylos Park Lodge may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Such third parties are prohibited from using your personal information except to provide these services to Tsylos Park Lodge, and they are required to maintain the confidentiality of your information.

Tsylos Lodge and Adventures Ltd., does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Tsylos Lodge and Adventures Ltd., keeps track of the websites and pages you visit within its website, in order to determine what Tsylos Lodge and Adventures Ltd., services are the most popular. This data is used to deliver customized content and advertising within Tsylos to customers whose behavior indicates that they are interested in a particular subject area.

Tsylos Lodge and Adventures Ltd., websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tsylos or the site; (b) protect and defend the rights or property of Tsylos (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of Tsylos or the public.

Use of Cookies

The Tsylos website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Tsylos pages, or register with Tsylos site or services, a cookie helps Tsylos to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Tsylos website, the information you previously provided can be retrieved, so you can easily use the Tsylos features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Tsylos services or websites you visit.

If you provide Tsylos with user information, you have the following rights with respect to that information:

To review the user information that you have supplied to us
To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
To request that your user information not be used to contact you
To request that your user information be removed from any solicitation list that we use
To request that your user information be deleted from our records and
To opt out of being solicited by this website or third parties

If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, we have to verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the Tsylos website.

To exercise any of these rights, please contact us at Tsylos@tsylos.com

Security of your Personal Information

No method of safeguarding information is 100% secure. Tsylos Lodge and Adventures Ltd., uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Tsylos Lodge and Adventures Ltd., secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Tsylos will occasionally update this Statement of Privacy to reflect company and customer feedback. Tsylos encourages you to periodically review this Statement to be informed of how Tsylos is protecting your information. When such a change is made, we will update the "Last Updated" date above.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should first contact us at Tsylos@tsylos.com.

Contact Information

Tsylos Lodge and Adventures Ltd., welcomes your comments regarding this Statement of Privacy.

Tsylos Lodge and Adventures Ltd.,
PO Box 2560
Williams Lake, BC, Canada, V2G 4P2
Phone 250-483-4368
tsylos@tsylos.com